Partnerships for travel agents and tour operators

What we offer trade partners

Net rates

Confidential B2B tariff for FIT and group safaris in all four countries, valid per season, with the seasonal validity stated on the sheet.

Dedicated desk

A named reservations contact in Nairobi, replies during Nairobi office hours, and a 24-hour emergency phone line while your clients travel.

White-label

Unbranded itineraries, vouchers and pre-departure documents in your name; your clients see your brand, we do the work.

Groups & series

Small-group departures on request, incentive and MICE groups, student and faith-based groups, photographic workshops.

Specialist product

Gorilla and chimpanzee permits, Kilimanjaro climbs, Zanzibar and Diani beach extensions, Nairobi day tours, cross-border Kenya–Tanzania circuits.

Compliance file

TRA licence, company registration, responsible-travel policy, supplier code of conduct and privacy policy, supplied on request. Ask us about insurance and safety documentation for your specific programme.

Who we work with

• Tour operators and wholesalers in Europe, North America, Australasia and Asia who need a reliable receptive partner for Kenya and Tanzania – including operators subject to the EU and UK Package Travel rules.
• Retail travel agencies and home-based advisors selling one safari at a time and wanting itineraries built quickly and priced honestly.
• Online travel agencies and marketplaces that list East Africa safaris and need a licensed ground operator behind each departure.
• Corporate, MICE and incentive buyers arranging conferences, team retreats and incentive safaris around Nairobi, the Mara and the coast.
• Airlines, hotels, lodges and conservancies wanting a trusted operator to bring guests.
• Diaspora, church and community groups organising homecoming and pilgrimage-style group travel to Kenya.

Why operators choose Volcan as their DMC

Buyers in Europe and North America increasingly ask their local partners for licences, insurance, written safety procedures, substantiated sustainability practices and clear contract terms. We built Volcan around exactly those expectations. Every trip is planned from our Nairobi office and run with licensed vehicles and professional driver-guides contracted by us in Kenya, and through our own operation in Tanzania. For Uganda and Rwanda we tell you in writing who delivers each leg before you sell it. Prices are itemised (park fees, lodges, transfers, permits, guide, fuel) so your margin calculation is simple and your clients see every line.

• Licensed in KenyaLicensed by the Tourism Regulatory Authority of Kenya
• Registered companyVolcan Tours & Travel Limited, registered in Kenya
• Your own vehicle and guideYour own 4×4 and a professional driver guide on every tailor made safari; the one shared budget safari is clearly marked
• Itemised, open pricingPark fees, lodges, transfers and permits shown line by line
• Secure online paymentCredit or debit card through a secure payment link, or bank transfer in USD, EUR, GBP or KES
• 24/7 support while you travelA staffed emergency line day and night on tour, a driver-guide with you on every leg, and one Nairobi contact for the whole trip

Responsible travel, in writing

Our responsible-travel policy excludes close wildlife interactions and orphanage visits, keeps vehicles on designated tracks and at a respectful distance, favours community-owned conservancies in Laikipia and the Mara, and prefers lodges that employ and buy locally. We are glad to complete your supplier code of conduct and sustainability questionnaire.

How a partnership starts

1. Introduce yourselfUse the form below or email us. Tell us your markets, typical client and volumes.
2. Receive our trade packNet-rate sheet, sample itineraries, compliance documents and a draft ground-handling agreement, promptly after your introduction.
3. Test usSend a live enquiry. Judge us on the itinerary, the price and the speed of the reply.
4. Sign and sellAgreement, booking procedure, payment terms (deposit and balance, or credit terms for established partners) and your dedicated contact.

Request a trade introduction

Prefer email? Write to info@volcantours.com Copy email

Meet us at trade fairs

We attend East African travel trade events and selected international fairs when the calendar allows, and we are always glad to meet buyers in person. Write to us before a fair you are attending and we will arrange a meeting.